Service & FAQ

Our Engineering Process

Upon confirmation on your custom project, our in-house engineering team with complete capacity work in turn to take every step forward flawlessly.

  • 1Project Setting Up
  • 2Requirement Investigation
  • 3Requirement Analysis
  • 4Requirement Demonstration
  • 5Mechanical Engineering
  • 6Electric Engineering
  • 7Information Engineering
  • 8Plan Designing

Commissioning That Works: Troubleshooting and Debugging

Need you to provide the necessary materials in the process of debugging, in order to facilitate our smooth completion of the equipment debugging work.

You are responsible to place the equipment after it arrived at the designated site, including but not limited to forklift preparation, unloading, equipment placement, etc, and seller arranges engineer to guide and assist at site.

Training Program:
Know-How Transfer

Operators familiarity on machine performance speeds up the whole plant. To empower a high efficiency in your factory, our solution covers a free training program.

What you can learn from our hand-on training courses conducted by our professional engineers:

• Basic knowledge of automation technology
• Safe operation & maintaining
• Program installation & update
• Main electrical part & elimination methods of the common fault

Follow Up Production Service
At Your Site

Engineer will follow up production for 20 days, from the date of equipment has been finished installation and debugging, to ensure the equipment run stably.

If engineers are need to be at site for the repairing work, the buyer should pay the engineers’ business trip expense according to seller’s charge stipulation on business expense of equipment out of warranty.

Work Out The Automation Solution With
YiYe